Predictable Managed IT Pricing Built Around Your Business
Choose a managed-services foundation that fits your current needs, then scale support, cybersecurity, networking, Microsoft 365, cloud services, and operational resilience as your organization grows.
Choose the Level of Management Your Business Needs
Each plan establishes a different level of support, monitoring, cybersecurity, and operational management. Final scope is confirmed after reviewing your environment.
Essential IT
Core technology maintenance and limited remote technical assistance for smaller organizations that need a dependable IT foundation.
/ month
- Remote assistance for covered systems
- Device health monitoring
- Patch and update management
- Technology inventory
- Baseline security guidance
- Routine IT maintenance
- Business-hours assistance
Professional Managed IT
Comprehensive IT management, full user support, monitoring, and cybersecurity for organizations that depend on reliable technology every day.
/ month
- Everything in Essential IT
- Full help desk and user support
- Managed endpoint security
- Network and cloud monitoring
- Backup oversight
- Technology reviews
- Technology planning
- Priority support
Secure Operations
Enhanced cybersecurity, resilience, visibility, and risk-management support for organizations with greater security requirements.
/ month
- Everything in Professional Managed IT
- Advanced security monitoring
- Vulnerability management
- Incident-response planning
- Compliance and risk support
- AI-assisted operational reporting
- Enhanced resilience planning
See What Changes at Each Service Level
Professional Managed IT provides the strongest overall balance of user support, monitoring, cybersecurity, and technology planning for most growing businesses.
Need a Specific Technology Project First?
Managed services are not required for every engagement. Start with a focused assessment, upgrade, security project, cloud initiative, or resilience plan—then decide whether ongoing management makes sense for your organization.
Networking
Cybersecurity
Microsoft 365 & Cloud
Resilience & Risk
Hardware, software and cloud licensing, travel, third-party fees, after-hours requirements, project complexity, site conditions, and the existing technology environment may affect the final proposal.
Professional IT Help When You Need a Specific Issue Solved
Not every organization needs an ongoing managed-services agreement. On-demand support provides access to professional technical assistance for a defined issue, project, or troubleshooting need.
Remote Support
Remote troubleshooting and technical assistance for approved business systems, users, applications, connectivity, and support requests.
- Remote troubleshooting
- Software and configuration assistance
- User and device support
- Connectivity troubleshooting
- Technical guidance for approved systems
Onsite Business Support
Scheduled onsite assistance for technology issues, installations, network troubleshooting, hardware, and business-location support needs.
- Onsite troubleshooting
- Network and Wi-Fi assistance
- Hardware installation support
- Device and peripheral support
- Business-location technology assistance
After-Hours / Emergency
Priority assistance outside standard business hours for urgent technology issues when scheduling and technician availability allow.
- Urgent troubleshooting requests
- After-hours remote assistance
- Critical connectivity support
- Incident triage and stabilization support
- Escalation or vendor coordination when needed
Travel, hardware, replacement parts, software and cloud licensing, subscriptions, third-party vendor fees, project materials, shipping, and work outside the approved request may be quoted separately. After-hours service is subject to availability and the applicable service terms.
Professional Managed IT may provide better predictability for organizations that need recurring help desk support, proactive monitoring, cybersecurity, maintenance, backup oversight, and technology planning.
What to Know Before Choosing a Plan
Pricing should reflect the technology environment being managed—not simply the number of employees in the business.
Is the per-user price the final monthly cost?
Not necessarily. Per-user pricing provides a starting point. Devices, locations, infrastructure, applications, security requirements, support expectations, licensing, and the condition of the existing environment can affect final monthly pricing.
Why is there a $399 managed-services minimum?
Even a small managed environment requires monitoring, documentation, administration, maintenance, support processes, and ongoing technology management. The minimum establishes a practical baseline for delivering those services consistently.
Can I start with a project before choosing managed IT?
Yes. Network improvements, Microsoft 365 work, cybersecurity assessments, recovery planning, and other projects can be completed independently. A managed relationship can be considered later if ongoing support makes sense.
Which managed plan is best for most growing businesses?
Professional Managed IT is designed as the primary plan for organizations that need dependable user support, endpoint security, monitoring, backup oversight, and ongoing technology planning.
Are hardware and software licenses included?
Unless specifically included in a written proposal, hardware, software subscriptions, cloud licensing, third-party services, and other vendor costs are priced separately.
How do I receive an exact proposal?
Start with a consultation. We review the organization, users, devices, infrastructure, security needs, existing technology, and support expectations before recommending the appropriate service level and scope.